Privacy Policy

CareSync SARL is committed to protecting the confidentiality of your personal data. This policy explains how we collect, use and protect your personal information in accordance with Moroccan personal data protection law (Law No. 09-08).

1. Data Controller

CareSync SARL

Rue ESSANAOUBAR – Building 2 – 4th Floor – Apt N°: 12 – CASABLANCA, Morocco

Email: contact@caresync.wf

2. Data Collected

We may collect the following types of personal data:

  • Identification data: name, first name, email address, phone number
  • Professional data: company name, position, sector of activity
  • Navigation data: IP address, browser type, pages visited
  • Communication data: messages sent via the contact form

3. Processing Purposes

Your personal data is processed for the following purposes:

  • Respond to your information and contact requests
  • Offer you our services and solutions
  • Improve our website and services
  • Comply with our legal and regulatory obligations
  • Ensure the security of our information systems

4. Legal Basis

The processing of your personal data is based on:

  • Your consent for sending commercial information
  • Performance of pre-contractual measures to respond to your requests
  • Our legitimate interest to improve our services
  • Compliance with legal obligations to which we are subject

5. Data Recipients

Your personal data may be communicated to:

  • Authorized members of our team
  • Our technical service providers (hosting, maintenance)
  • Competent authorities upon legal request

6. Retention Period

We retain your personal data for:

  • Contact data: 3 years after last contact
  • Navigation data: 13 months maximum
  • Contractual data: duration of business relationship + 5 years

7. Your Rights

In accordance with Moroccan Law No. 09-08, you have the following rights:

  • Right of access: obtain confirmation that your data is being processed
  • Right of rectification: correct your inaccurate data
  • Right of erasure: delete your data under certain conditions
  • Right of objection: object to the processing of your data
  • Right to withdraw consent: withdraw your consent at any time

To exercise your rights, contact us at: contact@caresync.wf

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Alteration, disclosure or destruction
  • Accidental loss

9. Cookies

Our site uses cookies to improve your browsing experience. See our cookie policy for more information.

10. Modifications

This privacy policy may be modified at any time. The version in force is the one published on our website.

11. Contact

For any questions regarding this privacy policy or the exercise of your rights:

Email: contact@caresync.wf

Address: CareSync SARL, Rue ESSANAOUBAR – Building 2 – 4th Floor – Apt N°: 12 – CASABLANCA, Morocco

Last updated: 2025